Course Level: Certificate II
ASCED Qualification: Human Welfare Studies And Services
Course Code: CHC22015

Qualification Description

This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Packaging Rules

Total number of units = 9

  • 5 core units
  • 4 elective units, consisting of:
  • at least 2 units from the electives listed below
  • up to 2 units from the electives listed below, any endorsed Training Packages or accredited courses – these units must be relevant to the work outcome

All electives chosen must contribute to a valid, industry-supported vocational outcome.

Core Unit

CHCCOM001

Provide first point of contact

CHCCOM005

Communicate and work in health or community services

CHCDIV001

Work with diverse people

HLTWHS001

Participate in workplace health and safety

BSBWOR202

Organise and complete daily work activities

Electives Unit

CHCCDE003

Work within a community development framework

CHCDIV002

Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCECE002

Ensure the health and safety of children

CHCECE004

Promote and provide healthy food and drinks

CHCECE015

Attend to daily functions in home based child care

CHCPRT001

Identify and respond to children and young people at risk

CHCVOL001

Be an effective volunteer

HLTAID010

Provide basic emergency life support

HLTINF001

Comply with infection prevention and control policies and procedures

BSBWOR201

Manage personal stress in the workplace

FSKDIG03

Use digital technology for routine workplace tasks

FSKLRG09

Use strategies to respond to routine workplace problems

FSKLRG11

Use routine strategies for work-related learning

FSKNUM14

Calculate with whole numbers and familiar fractions, decimals and percentages for work

FSKOCM07

Interact effectively with others at work

FSKRDG10

Read and respond to routine workplace information

FSKWTG09

Write routine workplace texts