Course Level: Certificate III
ASCED Qualification: Human Welfare Studies And Services
Course Code: CHC32015
Qualification Description
This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.
At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Packaging Rules
Total number of units = 12
- 5 core units
- 7 elective units, consisting of:
- at least 5 units from the electives listed below
- up to 2 units from the electives listed below, any endorsed Training Packages or accredited courses – these units must be relevant to the work outcome
All electives chosen must contribute to a valid, industry-supported vocational outcome.
Core Unit
CHCCCS016 | Respond to client needs |
CHCCOM005 | Communicate and work in health or community services |
CHCDIV001 | Work with diverse people |
HLTWHS002 | Follow safe work practices for direct client care |
HLTWHS006 | Manage personal stressors in the work environment |
Electives Unit
CHCADV001 | Facilitate the interests and rights of clients |
CHCAGE001 | Facilitate the empowerment of older people |
CHCAOD001 | Work in an alcohol and drugs context |
CHCAOD002 | Work with clients who are intoxicated |
CHCAOD003 | Provide needle and syringe services |
CHCCCS005 | Conduct individual assessments |
CHCCCS009 | Facilitate responsible behaviour |
CHCCCS015 | Provide individualised support |
CHCCCS017 | Provide loss and grief support |
CHCCCS019 | Recognise and respond to crisis situations |
CHCCCS023 | Support independence and wellbeing |
CHCCCS028 | Provide client-centred support to people in crisis |
CHCCDE001 | Support participative planning processes |
CHCCDE003 | Work within a community development framework |
CHCCDE004 | Implement participation and engagement strategies |
CHCCOM001 | Provide first point of contact |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
CHCDIS007 | Facilitate the empowerment of people with disability |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCEDU003 | Provide sexual and reproductive health information to clients |
CHCEDU005 | Work with clients to identify financial literacy education needs |
CHCEDU009 | Provide parenting, health and well-being education |
CHCGRP001 | Support group activities |
CHCMHS001 | Work with people with mental health issues |
CHCPOL001 | Contribute to the review and development of policies |
CHCPRP001 | Develop and maintain networks and collaborative partnerships |
CHCPRT001 | Identify and respond to children and young people at risk |
CHCSET001 | Work with forced migrants |
CHCSET002 | Undertake bicultural work with forced migrants in Australia |
CHCSOH001 | Work with people experiencing or at risk of homelessness |
CHCVOL001 | Be an effective volunteer |
CHCYTH001 | Engage respectfully with young people |
CHCYTH003 | Support young people to create opportunities in their lives |
HLTAID011 | Provide first aid |
HLTAID013 | Provide first aid in remote or isolated site |
BSBINM301 | Organise workplace information |
BSBWOR301 | Organise personal work priorities and development |
CUECOR01C | Manage own work and learning |
TAEDEL301A | Provide work skill instruction |